Software and plotter maintenance services

Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support. Software support services typically include remote troubleshooting capabilities, installation assistance and basic usability assistance. Remote troubleshooting capabilities may be sales@ delivered via telephone and online communication media or without human assistance through automated means that reside on the customer’s device or are available on the Web.